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customer service

ECG’s billing adjustments: consumers feel robbed, PURC must intervene News

Thousands of Ghanaian households face soaring unexplained ECG bill adjustments amid customer service complaints

Isaac Nana Yaw Annor 4 days ago
Customer Service Africa CEO urges business leaders to observe staff and customer interactions News

Customer Service Africa CEO advises leaders to monitor staff-customer interactions regularly to boost service quality

Isaac Nana Yaw Annor 6 days ago
Philip Nai: What happens at your front desk can make or break your brand News

First Impressions Matter: What Your Front Desk Says About Your Brand

Isaac Nana Yaw Annor 2 months ago
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