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From School to Office: The Harsh Reality of Managing People

Discover the harsh realities of managing people in the workplace, where expectations often clash with personal boundaries.

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I thought I knew how to manage people- until I entered the workplace

A young graduate's assumption that leadership skills learned in student politics would automatically translate to the workplace was shattered upon entering the workforce.

As a student leader, he had mastered the art of mobilizing students, negotiating, and rallying them around a common cause. However, he soon discovered that his classroom knowledge and enthusiasm were not enough to navigate the complex world of work.

The Hard Lessons of Workplace Politics

The young graduate's experience in student politics did not prepare him for the organizational politics that characterized the workplace. He soon realized that his skills in rallying students against unpopular university decisions were not applicable in the same way against his boss on Monday morning.

He recalled an experience where he fabricated a story to cover for his supervisor who was going through family challenges. His intention was good, but his judgment was not. Instead of solving the problem, he landed in trouble, and a fellow employee had to come to his rescue.

The Power of Judgement and Emotional Intelligence

This experience taught him an important lesson: good intentions alone are not enough when managing one's boss. He needed to develop judgement, boundaries, emotional intelligence, communication, and the ability to manage upward without compromising himself.

Years later, he was promoted to manager at a relatively young age. He became heavily focused on targets, deadlines, and results, often pushing the people doing the work into the background.

The Importance of Human Connections

However, he soon realized that managing staff is not only about getting results but also about building genuine human connections with the people who produce those results. Employees are human beings before they are job titles, and sustainable performance requires accountability, but it also requires relationships.

He discovered that when he took the time to listen to his employees and understand their needs, he was able to build trust and create a more productive and healthy work environment.

The People Management Triangle

Over 18 years of workplace experience, he began to see three relationships that repeatedly determined how effectively people worked together: Managing Self, Managing Staff, and Managing Boss. He realized that balance matters and that one can be technically brilliant but poor at managing oneself, or excellent at managing one's boss but destroying one's team.

This became the foundation of the People Management Triangle, a principle that emphasizes the importance of deliberate attention to all three sides of the triangle: managing oneself, managing staff, and managing one's boss.

Practical Wisdom for Busy Professionals

The author of the People Management Triangle simplified and refined the manuscript to make it accessible to busy professionals. He cut unnecessary complexity and focused on providing practical wisdom that can be applied in the workplace.

The book is dedicated to leaders, supervisors, managers, business owners, professionals, and students who desire to build healthier and more productive workplaces. The author hopes that the young graduate will read it before learning everything the hard way, and that managers will ask themselves if they have become so focused on targets and deadlines that they have forgotten the importance of human connections in the workplace.


Source: Joy Online